matt

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Sunday, February 26 2012

H&R Block
[16:19:28] Psi.generay I feel like the quality of the H&R Block on-line tax software has dropped this year.

First, if your page is about to time-out, and click the button to "save and continue", it will extend your session by reloading the current page, which loses all data that you've input--which is very frustrating if the reason you were taking so long is that you had to add lots of values and that work is lost now.

Secondly, it goes through its verification process, and I'm not quite sure what it's doing because it obviously hadn't calculated my mortgage interest deductions. Clicking back into that section and out, even after it said that it verified all fields, resulted in a significant swing from "owe" to "refund". It really makes be doubt whether I can trust it, but at this point my only option is to probably go through everything again by hand.
[16:45:43] Psi.generay Apparently H&R Block also dropped my itemized deductions.
[19:33:23] Psi.generay Printing out the proof of the tax return shows duplicated deduction items now.